Nederlands
The right solution for replacing permanent employees on long-term sick leave or maternity leave and/or the permanent maintenance of your customer and prospect contacts.
We send the right people to the right place. In addition to experienced telemarketers, this can also include inside sales employees, customer care reps and native speakers.
As a client, you benefit from quality and administrative convenience. All administrative issues are taken care of, which means that the employees will not be on your payroll.
Our employees are used to working with the various systems employed by our clients.
Whether on location at the client’s premises or at Tele-Sales Direct in Den Bosch, we always have the capacity you need.
Customer service
We have the telemarketing professionals, knowledge and accommodation to assist your existing and/or new customers via telephone, chat, email, social media or WhatsApp.
We are the point of contact and the face of your organisation – and therefore your voice and calling card.
Advising, informing and inspiring your customers and prospects. Sympathetic! Enthusiastic! Communicative!
Commercial inside sales
We support your sales team with sales, customer relationship management and administrative processes.
Tele-Sales Direct will be responsible for telephone contact with customers and prospects and we can be assigned our own customer group.
Pro-active and results-oriented inside sales;
- Advising customers
- Compiling and following up on orders
- Scheduling appointments
- Supporting sales and marketing campaigns
- Administrative processing of offers and orders
- Making commercial phone calls
- Customer/relationship management by phone
- Cross- and upselling
- Welcome speeches
- Reactivating dormant customers